Monday, March 10, 2014

There is nothing we can do. Now move out of the line.

That is how my trip to Disney started.
I got up at 4 am, after a 2 hour night sleep. But I was not really tired, I was too anxious about travelling.
I got to the airport around 5:30 am, and went on my way to the chekin for Virgin Australia. When I got there there was a very big line, and no one to provide instructions. After a few minutes lost understanding the deal about the form for leaving the country I got back to stay in line. There were only three attendants trying to get through all the passengers that were trying to check in.
A little over an hour I stood in line, behind a mom alone with a little girl and a baby boy, she was trying to see if there was a special line for her so that she didn't have to wait all that time while handling two energetic children. But no one was there to help her, the only attendant that appeared talked to her briefly and vanished for half an hour. Only when she got near the end of the line they opened a easy path for her to cut ahead of the few people in front of her. A few more minutes it was my turn to checkin.
Now, mind you, I never had any problems during checkin. It was always a simple process of asking the questions I had and handing the documents they asked me. So I was very surprised when after most things were given and all the questions were answered the man taking care of my checkin frowned and said that he had to check something up.
After a couple of minutes looking in the system he told me as bluntly as emotionless that I required a transit visa for Australia to board the plane, so he couldn't process my boarding pass, and this was around 1 hour before my flight. As my brain tryied to wave off all the implications of what he said, in favor of forming questions on what I could do he simply stared at me, barely blinking. After I asked what I could he said that I needed to get the visa, but since mine was a Brazilian passport I need a stamp from the embassy, as opposed to the eletronic visa that other countries' passport requires and can be obtained on the fly, but since it was a saturday I would need to wait for monday to go to the embassy. Then he handed my documents back and stood back as if waiting for me to leave the line.
I tried asking what else could be done, if he could check with immigration on australia to see if there was an alternative, but only said he could provide me a phone and I could try calling them on my own but it would have no effect. After a few minutes of me looking desperately looking for solutions, a supervisor showed up. Hoping that she would have the authority to provide a viable solution I tried explaining my situation again. She looked over the monitor that the attendant had open, and turned to me and said: "Yes, there is nothing that we can do, now please move out of the line" and she called for the next customer to take my place.
After being removed from the line I went to the Flight Center facility in the airport to try and sort out the mess that I was in and was never even warned by the person that booked my flight. There I had to wait an hour to be heard, as since my flight was leaving in an hour there was nothing that could be done fast enough to allow me to be on my flight, so I was not urgent. Understandable, but when you have an hour to wait around and think about the shitty situation you are in, the depression thends to sink in.
When the only lady working there got a moment to help me she looked over my situation and told me I'd have to wait until the manager of the store where I bought my ticket got there, and I could either go back to the city, or try working it out from there, but I'd have to wait around 2 more hours. And so I did.
I talked with him over the phone, trying to figure out a way to get me to USA without going through Australia. A lot of hours lost in this process and a lot of money spent that I didn't have, I got a ticket for 10 pm that same day. With an 8 hour connection wait in LA.
So after 40 hours inside airports and airplanes, with barely no sleep, I was very happy to arrive in Orlando.
But as the curse goes, my problems were not over.
My bag got checked by the TSA, and without having a TSA approved lock (I did not know those existed), my lock was broken into, and with a polite message the costs of it were NOT responsibility of the TSA. So -1 lock.
I got a glass shard inside my finger almost as soon as I got to the hotel.
My glasses broke on the second day there.
I had to deal with lots of issues money wise, not only my own, but also the others.
Stresses with people.
Parks closing early with nearly no warning.
Rides that I wanted to go on closed, or me arriving only after they closed.
My umbrella, that my father gave me, was lost.
The ticked that I requested an extra bag for on the way back AND payed for, did no go through, so I had to save some money to checkin a second bag. And a LOT more money to pay for the excess weight, despite the two combined being under the combined limit.
So of course my flight back had to have some issues. My first flight got delayed for one hour before departing due to paperwork. And I had to endure a Brazilian lady next to me complaining the whole trip. And and extra 30 minutes after we landed just waiting for a gate to open so we could taxi into it. But that is not bad... noooo. I can wait no problem, but my flight can't, so all these delays resulted in a missed connection and after long trips around terminals I got my flight booked for the following night, and since Delta was responsible for the delays, they gave me a cupon for a stay in a hotel, and after a lot of begging some meal vouchers because I didn't have enough money to eat.
And after all that, and of course the extra waiting I finally got back. I day latter than expected, so with lesse time to rest or organize my home or get food, but no other big issues, apart from a blown fuse in the transformer I use to charge my DS.

I'm just venting off at this point. It was a horrible experience. And despite the serious lessons learned, what I will take with is, NEVER TRAVEL WITH VIRGIN AUSTRALIA. And until I find enough reasons, I will avoid Australia as well, because been treated differently because of my country of origin, not my current country of residence, having to go through a different process than other that takes nearly a month to complete, and cost who knows how much, just to spend 2 hours waiting for a connecting flight is a fucking stupid jerkish move, and fuck anyone who does that. (Not that Brazilians don't deserve that sort of treatment, we do deserve all the flak, but I reserve my self the right to hate anyone who engages in this generalized sort of discrimination)

Never missed my routine this much.
But I still have to fix a lot of things that got messed up in my life, so no rest for the wicked.